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# Privacy Policy for Intell Roofing in Medway
How we handle the information you give us when you ask for a survey or an estimate.

## Who we are
Intell Roofing &amp; Building Ltd (company number 15471708) is a damp proofing, tanking, rendering and roofing contractor registered in England and Wales, based at 116 Chatham Grove, Chatham, Kent, ME4 6LZ. We are the data controller for the information described on this page.

You can contact us about anything in this policy by phone on 07460 072891 or by email at info@intellroofingandbuilding.co.uk.

## What information we collect
When you submit the estimate form on this website we collect your name, phone number, postcode, the service you are enquiring about, your description of the problem and, if you choose to give it, your email address.

If you telephone or email us we hold the contact details and job information you give us during that conversation. If we survey your property we record notes, measurements and photographs of the work areas so we can prepare an accurate estimate and carry out the work.

We do not ask for payment card details through this website and we do not knowingly collect information from children.

## Why we use it, and our lawful basis
We use your information to respond to your enquiry, arrange a survey, prepare and send your written estimate, carry out and invoice for agreed work, and deal with any follow-up or guarantee matters afterwards. The lawful basis for this is our legitimate interest in responding to enquiries and, once work is agreed, the performance of our contract with you.

We keep records of quotations, invoices and completed work where we are required to do so for tax, accounting and insurance purposes. The lawful basis for that is compliance with our legal obligations.

We will only send you marketing messages if you have asked us to, and you can tell us to stop at any time.

## Who we share it with
We do not sell your personal information to anyone. We share it only where it is necessary to do the work or run the business: for example with our accountant, our insurers, and suppliers or specialist subcontractors involved in your specific job. Where a supplier processes information on our behalf, they may only use it for that purpose.

We may disclose information where we are legally required to, for example to HMRC or in response to a lawful request from an authority.

## How long we keep it
Enquiries that do not lead to work are kept for up to two years so we can pick up the conversation if you come back to us, then deleted. Records relating to completed work, quotations and invoices are kept for at least six years to meet accounting and legal requirements, and longer where a guarantee period on the work extends beyond that.

## Your rights
Under UK data protection law you can ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong, ask us to delete it where we no longer need it, object to our use of it, or ask us to restrict how we use it. You can also ask us to stop sending you marketing.

To exercise any of these rights, contact us on 07460 072891 or info@intellroofingandbuilding.co.uk. We will respond within one month. If you are unhappy with how we have handled your information you can complain to the Information Commissioner&#x27;s Office at ico.org.uk.

## Cookies and this website
This website uses only the cookies and local storage needed for the site to function. It embeds a Google Maps map on the contact page and in the footer, and links out to our Checkatrade, Bark, Facebook and review pages. Those third parties operate under their own privacy policies and may set cookies when their content loads or when you follow a link to them.

Your browser lets you block or delete cookies. Doing so may stop the embedded map from displaying.

## Changes to this policy
We may update this policy when our practices or the law change. The version published on this page is the current one; please check back if you want to see whether anything has changed since your last visit.

## Questions, or ready for a survey?
Ring 07460 072891 or use the contact page. Our terms and conditions are also published on this site.

Damp proofing, tanking, rendering and roofing specialists working across Medway and the wider Kent area. Company number 15471708.

CheckatradeBark

## Get in touch

- 01634 479890
- 07460 072891
- info@intellroofingandbuilding.co.uk
- 116 Chatham Grove,Chatham, Kent, ME4 6LZ

## Opening hours

- Monday8am – 6pm
- Tuesday8am – 6pm
- Wednesday8am – 6pm
- Thursday8am – 6pm
- Friday8am – 6pm
- Saturday8am – 3pm
- SundayClosed

## Areas covered

- Medway
- Maidstone
- Rochester
- Strood
- Gillingham
- Chatham
- Rainham
- Sittingbourne
- Sheerness

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